Privacy Policy
Last Updated: 04 August 2026
- Introduction
TechSens India (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you visit https://techsensindia.com, book a demo, or purchase our products. This policy is published in accordance with the Information Technology Act, 2000, the rules made thereunder, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
- Information We Collect
- Information you provide: your full name, email address, phone number, location, and institution/company name when you book a demo, submit an enquiry, or contact us.
- Order information: billing and shipping address, contact details, order history, and GST details (for business purchases) when you place an order.
- Payment information: payments are processed by secure third-party payment gateways. We do not collect or store your card numbers, CVV, or banking passwords.
- Technical information: IP address, browser type, device information, pages visited, and referral source, collected automatically through cookies and analytics tools.
- Communications: records of emails, calls, WhatsApp messages, and support tickets exchanged with our team.
- How We Use Your Information
- To process orders, arrange delivery, installation, and after-sales support.
- To schedule and conduct product demonstrations and trials.
- To respond to enquiries and provide customer support.
- To send order updates, invoices, warranty information, and service notifications.
- To send marketing communications about products, offers, and updates — only where permitted, and you may opt out at any time.
- To improve our Website, products, and services through analytics.
- To comply with legal, tax, and regulatory obligations.
- Cookies
Our Website uses cookies and similar technologies to remember your preferences, keep your shopping cart active, and analyse Website traffic. You can control or disable cookies through your browser settings; however, some features of the Website (such as the cart and checkout) may not function properly without them.
- Sharing of Information
We do not sell or rent your personal data. We may share your information only with: • Logistics and courier partners, to deliver and install your order.
- Payment gateways and banks, to process transactions.
- IT, hosting, and analytics service providers who support our Website operations. • Government or regulatory authorities, where required by law.
All third parties are required to protect your data and use it only for the purpose for which it was shared.
- Data Security
We use reasonable security practices and procedures — including SSL encryption, access controls, and secure servers — to protect your personal data from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
- Data Retention
We retain personal data only as long as necessary for the purposes described in this policy, or as required under applicable laws (for example, tax and accounting records). Data that is no longer required is securely deleted or anonymised.
- Your Rights
Subject to applicable law, including the DPDP Act, 2023, you have the right to:
- Access and obtain a copy of the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your data where it is no longer required.
- Withdraw consent to processing (which may affect our ability to provide certain services). • Opt out of marketing communications at any time.
To exercise any of these rights, contact us using the details below. We will respond within a reasonable timeframe as required by law.
- Children’s Privacy
Our Website and products are intended for purchase by adults and institutions. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, please contact us and we will delete it.
- Third-Party Links
Our Website may contain links to third-party websites and social media platforms (Facebook, Instagram, LinkedIn, YouTube). We are not responsible for the privacy practices or content of such external sites. Please review their privacy policies separately.
- Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised date. We encourage you to review this page periodically.
- Grievance Officer / Contact
If you have questions, concerns, or complaints about this Privacy Policy or our handling of your data, please contact:
TechSens India
Address: Landmark Centre, 407, Pune – Satara Rd, Kaka Halwai Estate Rd, Parvati Industrial Estate, Pune, Maharashtra 411009
Phone: +91 90216 61276
Email: connet@techsensindia.com
Website: www.techsensindia.com